Professional Track Record

September 2008
L'Oréal -  Research & Development

Missions :

• Conceive the  strategy for the internal appropriation and external launch of the Orange Labs and Technocentre
• Define  the HR strategy for Orange Labs and manage the HR for the Strategic Marketing (1000 p)
• Organize the teams (direct and indirect management) and define the tools (web, slide wares, events, press relationships…)
• Coordinate the branding of all the “Orange Labs show rooms” on the Orange Labs sites (Beijing, Tokyo, Seoul, Boston, San Francisco, London, Warsaw an soon Cairo and Amman”)

April 1999 to April 2006
France Telecom Research & Development
Director of Communication and Sustainable Development

Missions:

• Promote and gain recognition of R&D, as a creator of value for France Telecom via innovation
• Foster the innovative image of France Telecom Group by giving the innovative and sustainable achievements
• Contribute to the image of France Telecom Group as a Social and Sustainable Responsible company

• Definition and implementation of the strategic communication plan for France Telecom group Innovation notably vis à vis priority targets (internal, press, shareholders, stakeholders…)
• Definition and operational launching of sustainable development trends for R&D (energy economy for technology, “green live box”…, ) in the SSR group policy.
• Organisation of communication by merging existing teams (40 people) and the leading of a network of communication correspondents (30 people)
• Contribution  to the cultural change of the R&D via the leading of the Management Committee of FTR&D (team-building, 360°, Human Asset Development) and measures for internal communication

November 96 to April 99
Development Branch – HRM & COM
Responsible for Communication and Management Development

Missions:

• Contribute to spread a culture and modes of management that conduce to innovation within France Telecom
• Ensure that FT is recognised as an innovative company in the international opinion
• Foster awareness and recognition of the Branch by highlighting its cross functional actions within the group

Main accomplishments:

• Contribution to the favorable trend of the perception of the role of FT as an Internet player by the launching of a Group  opinion campaign , leading the Internet communication co-ordination committee for the FT Group as well as the design and implementation  of the Net Company Days (4000p.)
• Contribution to the recognition of the value of «innovation» (creation of the” Innovation Gardens”)
  definition of the framework  for the enhancement of professionalism among  HRM managers  with the
• Design and execution of the Reference system  for the Management of the Branch, re-engineering of the Annual Appraisal Interview  , training courses in the field induction of the  New Comer to the Branch.

Design and setting up of information exchange tools within the Development Branch  and the FT Group : Intranet, web,  events, slide wares, communication kit for the managers

April 1991 to 1996
France Telecom – Major Account Division
Manager for Communication and External Relations

Missions:

• Contribute to the development of commercial action towards the top 100  clients of France Telecom through high quality and original communications actions
• Conceive and apply a business to business communication

Main accomplishments:

• ???Creation and perpetuation of the «Agora» formula, meetings between the top 100 clients and the FT CEO and Directorate
• Creation and general phasing in of the  «mono-clients»  meetings aimed at deepening the relationship on a  client-account.
• Organisation ensuring VIP quality reception for major account clients at the Winter Olympics in  Albertville (92), Roland Garros (5 times), concerts of the Foundation.…
• Launching in the appropriated press the contracts signed with the customers as “customer testimonials”
• Setting up of commercial support by the creation of a customer data base and a commercial information form and training  intended for the account managers.

1989 to 1991 - Independent  Communication and Management Consultant

Missions:           

• design and implement the following projects:
• European Broadcasting Forum (ITCOM - CNIT)
• European Household Arts Forum (NC Consultancy - GIFAM)
• European  Direct Marketing Week  (ADT Consultancy)

1985 to 1989 - Communication and External Relations  Manager at VTCOM, « Multimedia »  subsidiary of  France Telecom

1983 to 1985 - “In charge of the Press Department  for the launching of Minitel and the Cable Plan in France” (Ministry of  PTT-DGT)

Skills - Education

• 20 years experience in communication, opinion change, lobbying
  • transformation of France Telecom as public operator  to an internet access provider and mobile and private operator
• HR, management, cultural change for developing productivity and innovation
• International experiences through multicultural approaches and professional experiences (Europe, United States, Asia)
  • Regular fact-finding trips on  «innovation» to the United States : (4th generation R & D , «knowledge management», change management in IT manufacturers) and Asia (Tokyo, Seoul, Beijing, Shanghaï)
  • Multicultural training by Richard Lewis Southampton
• Social and Sustainable Responsibility to define trends and strategy with all types of stake holder
  • Paper and conference in Tokyo on “The SD in the telecoms as a leverage of growth”
• Innovation knowledge in all aspects : process, management, governance, risk taking, investments
  • Contribution to a book “The collective Imagination”
  • Conferences for Societe Generale, innovation group for LVMH, Dior.
  • Lectures on innovation in the Sorbonne, Dauphine, HEC...

1988 Post-Graduate Degree in Political and Social Communication - Political Sciences  –  Paris Sorbonne
1979/81 Classics literary studies at Secondary School

Foreign Language Skills:
English: Fluent
German: Secondrary School Level

Leisure activities:
Diving, Sailing, Golf, Opera and travelling all over the world in the best places for these leisure activities
“Opera World Club” membership
PADI Licensed (advanced)
Golf licensed (hp 25)